Frequently Asked Questions
Everything you need to know about your wholesale beauty orders.
What is the minimum order quantity (MOQ) for wholesale purchases?
To maintain our wholesale pricing, we require a minimum order value of $250. Individual product MOQs vary by brand and are listed on each product page.
Are all products guaranteed to be authentic?
Yes, we guarantee 100% authenticity. We source directly from authorized manufacturers and official distributors to ensure you receive genuine professional beauty supplies.
How long does shipping take for bulk orders?
Standard processing takes 1-2 business days. Once shipped, domestic orders typically arrive within 3-5 business days depending on the volume and destination.
Do you offer international shipping?
Yes, we ship to over 50 countries. International shipping rates and customs duties are calculated at checkout based on the weight of the shipment and the destination country.
What is your return policy for damaged items?
Please inspect your shipment upon arrival. Any claims for damaged or missing items must be reported to our support team within 48 hours of delivery for a full refund or replacement.
Can I get a discount for high-volume recurring orders?
We offer tiered pricing for large-scale distributors. If your monthly spend exceeds $5,000, please contact our VIP Accounts team for customized contract pricing.